Utility Billing

Synonym: 
utilitybilling

Past due process for utility accounts resumes February 1, 2021

On March 13, 2020, the City of Warrenton temporarily suspended late fees, penalties, and water disconnections for non-payment of past due balances in response to the economic uncertainties brought on by the Covid-19 Pandemic.  Beginning on February 1, 2021 the past due process will resume.

In order to avoid penalties and possible disruption of service, the City encourages utility customers to either bring their accounts current by January 31, 2021 or contact our office to inquire about setting up a formal payment plan to address their past due balances.  

How often am I billed, and what is the past due process?

Utility bills are sent at the beginning of each month, for your prior month's utility services.  Bills are always due on the last business day of the month in which they are sent.

If your payment is not received before 5:00 pm on the last business day of the month, there is a $3 late fee assessed.

Past due billing statements will have a red stop sign telling you that your bill is past due and should be paid immediately to avoid further notices and penalties.

Updated Utility Bill

You may notice some changes to your City Utility Bill next month.  We have added our new logo and updated the color.  All other billing features remain the same.  See the link below for a sneak peak.

 

How do I start service?

You must come in person to City Hall at 225 S. Main Avenue, Warrenton, to fill out an application to start service.  City policy and the FTC requires that a reasonable effort is made to ensure the identity of the individual opening the account.  Anyone whose name is on the account should be present to sign the application and present photo ID.  We will also go over our rates, the past due process, and other important information regarding your utility account at that time.

Frequently Asked Questions

How can I pay my City of Warrenton Utility Bill?

For your convenience, there are several payment methods available to our Utility customers:

Online -  Electronic Check or Credit/Debit card payments can be made through the City's website by clicking the "Utility Bill Pay" link on the homepage.

Notice: Multi-Family Rate Change

The City Commission recently adopted Resolution 2530 eliminating a separate Multi-Family consumption rate and combining that rate with the current Residential consumption rate.  Beginning December 1, 2018, those customers previously billed the Multi-Family rate will now be billed at the same rate as other Residential customers and may notice an increase in their bill for consumption.  The first bill that will reflect this change will go out January 2019.

Notice-Multi-Family Rate Changes

The City Commission recently adopted Resolution 2530 eliminating a separate Multi-Family consumption rate and combining that rate with the current Residential consumption rate.  Beginning December 1, 2018, those customers previously billed the Multi-Family rate will now be billed at the same rate as other Residential customers and may notice an increase in their bill for consumption.  The first bill that will reflect this change will go out January 2019.

Auto Pay

The City of Warrenton offers two options for automatic payment of your utility bills:

Sanitation Service

Sanitation Service Reminders

Cans or dumpsters cannot be overfilled.

Lids must be completely closed.

The maximum weight for each residential container is 150 pounds.

Be sure all loose garbage is bagged, including animal waste.

Items or bags placed next to or on top of container will not be picked up.

Cardboard and glass recycling is available near SW 1st Street and the Warrenton Post Office.

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